Director, Publishing Operations - Bethesda, Maryland


  • Recommend and execute strategic goals and objectives. Champion and monitor the annual goals for the Client’s Publishing office.
  • Recommend and execute corporate and/or operating policies, practices, and procedures for the Client’s Publishing office. Administer established operating policies, procedures, and practices to help ensure compliance within the Client’s Publishing office.
  • Recommend staffing levels and an organizational structure for the Client’s Publishing office. This includes personnel actions for direct reports, setting employee performance objectives, and conducting performance reviews, and recommending pay actions for direct reports.
  • Direct business relationships with all external publishing vendors and contractors.
  • Maximize efficiencies in the Client’s Publishing office production processes.
  • In collaboration with the VP of Publishing and division directors, prepare the annual budgets for the Publishing office, and monitor and control performance relative to budget.
  • Develop business plans and participate in strategic planning in collaboration with the VP Publishing and division directors.
  • Stay current on STM publishing trends and issues, and incorporate products, content delivery methods, and efficiencies into the workflow to maximize efficiencies.



  • Minimum 10 years of relevant publishing experience.
  • Extensive knowledge of the STM publishing industry, its processes, and its best practices.
  • Command of STM publishing-focused business planning and financial management including business development and monitoring.
  • Deep understanding of contractual relationships with commercial publishers and production vendors.
  • Proven history of building collaborative partnerships with staff and external vendors/ partners.
  • Demonstrated project management capabilities.
  • Superior written and verbal communication skills.
  • Outstanding change leadership skills and ability to work independently or as a part of a team.




Bachelor’s degree required.

MBA or other related master’s degree preferred.

Jim Conley or John Tagler or Jeanne Bertelle
CEO / Publisher

Position Summary:

The Chief Executive Officer (CEO)/Publisher is responsible for developing and articulating the company’s vision, meeting the annual goals and objectives of the organization, and furthering the company’s mission.

Key responsibilities including meeting revenue and profitability goals, product decision making, strategic planning, defining company culture, empowering core management team members, and carrying out the mission of the organization as a Catholic publishing house and apostolate of the Congregation of Holy Cross.  This position is located in Notre Dame, Indiana.

Areas of Responsibility:

Revenue and Profitability

  • Lead team to achieve goals and objectives set for the organization’s revenue growth and profitability.
  • Outline financial targets and goals as part of the annual budgeting process in coordination with Chief Financial Officer.

Key Decision Making

  • Oversee the acquisition of new products.
  • Oversee the positioning, titling, and presentation of new products.


  • Ensure that all decision-making by the organization’s Core Management team is consistent with the organization’s mission, culture, and core values.
  • Hire, train, mentor, and evaluate all members of the organization’s Core Management team; convene Core Management team regularly with a clear agenda.
  • Articulate the organization’s culture to the entire company through both words and actions, in group and individual settings.


  • Regularly communicate with staff on internal and external matters affecting the company such as personnel changes, important financial updates, Congregation of Holy Cross news, etc.

Relationship Management

  • Maintain contact as needed with the company’s top authors, customers, and vendors.
  • Manage the organization’s relationship with its Board of Directors.
  • Prepare the agenda for Board meetings.
  • Lead the company presentation at the semi-annual meetings of the Board.
  • Respond to Board members’ questions and concerns as needed.
  • Share news and important announcements with Board members as needed.
  • Make recommendations regarding open Board positions.
  • Provide orientation to new Board members.
  • Manage the relationship with the US Province of the Congregation of Holy Cross.
  • Confer with and update the Provincial Superior and Board Chair on a regular basis.
  • Stay alert to opportunities to develop and publish books that celebrate the history and spiritual traditions of the Congregation of Holy Cross.
  • Work with other Holy Cross entities (e.g., Holy Cross Family Ministry) to discover and maximize opportunities to collaborate.
  • Make presentations to various Holy Cross communities in order to explain the mission of Client’s apostolate.
  • Attend Holy Cross events (e.g., ordinations, Jubilee celebrations, etc.) as appropriate.
  • Manage relationships with ecclesiastical and professional organizations such as the United States Conference of Catholic Bishops, including its relevant committees and subcommittees; the National Catholic Educational Association; the Association of Catholic Publishers; the Catholic Press Association, and others.

Core Values:


  • Demonstrates an awareness of and a focus on the Catholic mission of the organization as an apostolate of the Congregation of Holy Cross.
  • Is results-oriented and dedicated to the success of the organization.
  • Exercises good stewardship over the organization’s resources.


  • Demonstrates commitment to quality, accuracy, and attention to detail.
  • Displays professionalism, pride in work, and personal integrity.
  • Aims for the highest standard of excellence in product and mission advancement.


  • Continually develops the organization’s vision, communicates it to staff, and motivates staff to execute it effectively.
  • Creates an organizational culture that fosters a positive Christian environment.
  • Helps develop staff by creating a culture that encourages growth.
  • Understands the Catholic Church and builds relationships with Church leadership.


  • Works effectively, efficiently, and responsibly with other members of the team.
  • Cares about the outcome of the work or project at hand, not just his or her contribution to it.
  • Communicates to others in a clear, respectful, and timely manner.
  • Helps others succeed.


  • Is eager and able to learn new skills and take on new challenges and responsibilities.
  • Displays a positive attitude about change.
  • Exhibits a sense of urgency in response to the needs of the organization.


  • Is pro-active, self-motivated, and entrepreneurial.
  • Takes ownership of his or her work.
  • Demonstrates a willingness to take risks and accept responsibility.
  • Takes personal responsibility for learning and self-development.


  • Strives for innovation.
  • Seeks continuous improvement.
  • Proposes original ideas and solutions.


  • A B.A. or B.S. degree; Master’s degree a plus.
  • At least 5 years’ experience in a senior management role at a publishing company.
  • Strong cultural fit with our organization’s core values and mission.
  • Extensive knowledge of the Catholic Church.
  • Proven business development skills.
  • Proven ability to manage and grow strategic business relationships.
  • Strong track record of staff leadership.
  • Strong presentation, public speaking, and editorial or marketing skills.
  • Proven track record of successfully executing strategic growth plans.
  • Ability to articulate our organization’s mission, vision, core values.
  • Proven ability to recruit the best talent and motivate staff toward achieving their highest level of performance.
Jim Conley or Kristi Johnston or John Tagler
Director of Publications - Denver, Colorado

Position Objective / General Purpose:

Lead the publishing operation to meet and/or exceed organizational and member needs. Plan, organize, direct, and review the activities of the Publishing department including content development, sales, marketing, and production (print and electronic) for periodicals, books, website, video, software, online, and other formats as may be needed. Prepare and submit annual business plan to Deputy Chief Executive Officer including program revenue and expense budgets; lead staff in its successful implementation. Set overall Client publishing direction in conjunction with volunteer leadership. Provide supervision, leadership, and development of staff. Participate on senior management team.


  • Lead, manage, and direct the activities of the Publications functions and products
    • Develop and execute strategies to meet or exceed revenue and product goals including quality and appropriateness to the market
    • Establish and monitor metrics, work flow, and products including budget adherence, related sales and marketing activities, publication trends to meet and/or exceed member and customer expectations
    • Ensure appropriate editorial and design standards are met in all Client’s publications and media products
    • Direct and implement regular readership and user studies to ensure product offerings meet or exceed readership needs
    • Ensure copyright permissions, registration, and trademark programs protect Client’s work products
  • Plan and execute global publishing strategy including subscription models, digitized products, and other interactive models
  • Support the expansion of publication sales through international distribution and licensing agreements
  • Meet or exceed business management goals including budget and market penetration
  • Coordinate publishing activities with those of other Client’s groups, association, governmental, and private groups; provide staff support and other resources as needed
  • Develop and maintain collaborative relationships with volunteer units including the Journal Advisory Editorial Board, Technical and Educational Council, International Council, and others
  • Provide leadership and coaching to assist in achieving Client’s strategic goals
  • Serve as primary contact for publishing activities outside Client’s including other association, governmental, and private groups
  • Coach, train, and develop staff in areas such as current and future budgeting, planning, resource allocation, and career development to meet needs of electronic publishing; identify and develop staff for succession planning
  • Perform other duties and responsibilities as assigned including but not limited to:
  • Attend and/or lead team meetings, phone conferences, and training as needed
  • Know, understand, and follow employee guidelines, employment policies, and department or company procedures

Supervisory Duties

  • Support and model Client’s mission and vision in all interactions
  • Provide leadership to direct reports
    • Help direct reports overcome any organizational obstacles encountered
    • Foster a positive work environment
  • Manage full supervisory responsibility for recruitment, hiring, retention, performance and professional development, coaching, mentoring, performance management, and termination of direct reports
  • Willingness and desire to create a team learning environment
    • Demonstrated ability to balance department efficiency and organizational service excellence
    • Willingness to assist staff in order to achieve departmental goals
    • Demonstrated strengths in team building and leadership skills


Work Experience (including computer skills):

  • Minimum of 10 years’ experience in publishing or related area required demonstrating experience with print and electronic communication
  • Demonstrated experience developing continuous improvement initiatives and new product required
  • Demonstrated experience developing new initiatives from concept through implementation required
  • Demonstrated experience with digital publishing initiatives
  • Minimum of five (5) years’ experience in senior management role required
  • Minimum of five (5) years’ supervisory experience required

Advanced computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required

Jim Conley or John Tagler or Linda Rascher
Publisher - Christian Audio - JOB COMPLETE


The Christian Audio imprint publishes approximately 350 titles per year in the area of Christian faith practice, self-help and personal development topics through a Christian (primarily evangelical) lens, and partners with many top Christian publishers and acts as their de facto audio partner. Christian Audio is also an ecommerce site for the merchandising, promotion, and sale of digital audio to practicing Christians. The site is powered by the technology infrastructure of

This role reports directly to the Chief Content Officer and has the option to work remotely.

Essential Duties:

  • Acquires 300+ high-demand Christian interest titles per year on favorable terms and within budget.
  • P&L responsibility for each acquisition.
  • Manages high-level relationships with top Christian print publishers, positioning Christian Audio as the audio publisher of preference for their best work.
  • Manages high-level relationships with top Christian literary agencies, positioning Christian Audio as the audio publisher of preference for their best work.
  • Manages relationships with top house authors and emerging authors to insure retention of talent.
  • Identify, pursue, and manage strategic alliances with select content partners.
  • Educates internal marketing teams and external reselling partners on new title information and the successful positioning of the list in core markets.
  • Thinks strategically and identifies opportunities for growth in both publishing and category sales.
  • Establishes “house” contract and royalty terms and enforces their compliance on each deal.
  • Performs as the “face” of Christian Audio to the Christian publishing industry and to the ECPA. (Evangelical Publisher’s Association).

Candidate Qualifications:

  • Minimum B.A. degree education or equivalent
  • 10 years publishing experience in progressively more responsible positions, preferably in audio publishing.
  • Self-directed, ability to work
  • 5 years minimum experience leading an editorial team.
  • Strong negotiation, leadership, and organizational skills required.
  • Excellent communication – written and verbal – and public speaking skills required.
  • Experience and understanding of traditional publishing business models and new technology business
  • A network with publishing houses, authors, literary agents and other content partners who play a significant role in Christian publishing.


Some international travel and frequent domestic travel, 4-6 days per month.

Jim Conley or John Tagler
Director, Audience Engagement

Key Responsibilities

  • Define our strategy for building our audience via video series
  • Develop and lead execution of integrated, omni-channel marketing strategies for growing our audience, in aggregate and for each video series
  • Develop and experiment with new tactics for growing awareness, viewership, subscribers, and engagement of our video series
  • Own the KPIs and budget for building our brand affinity and growing our audience
  • Collaborate with other marketers to connect our audience building efforts with our customer acquisition efforts
  • Serve as an internal and external thought leader on brand affinity and audience building


  • Track record of successfully developing and executing fully integrated, omni-channel marketing strategies and campaigns to drive awareness, growth, and retention
  • Knowledge of the rapidly changing digital marketing, branded content, and media landscapes
  • Ability to tackle new “unsolved” problems through creative, innovative problem solving
  • Strategic thinker who sees the big picture
  • Strong stakeholder and project management skills
  • Experience setting, tracking performance of, and reporting on marketing KPIs
  • Experience creating and managing marketing budgets
  • Experience marketing at a media company strongly preferred


We want you to grow, contribute, and have fun here! We know the biggest investment we can make is in our employees, so we provide:

  • A competitive salary
  • 401k with 3% company contribution, regardless of whether you make contributions
  • Flexible hours
  • Fully paid healthcare coverage for you and your family (including dental) and a healthcare FSA
  • Up to 12 weeks paid family leave
  • Flexible vacation and sick leave
  • Transportation subsidies
  • A convenient office just south of Central Square in Cambridge, MA. We’re right on the Red Line, surrounded by great restaurants, parks, and even a dog park
Senior Vice President, Digital

Position Summary

The Senior Vice President, Digital, will report to Client’s CEO and work closely with the firm’s Partners to set the present and future digital strategy for one of the nation’s fastest-growing, integrated communications agencies. This person will possess a creative and analytical mind for all things digital, a proven track record of executing and generating results for paid, social media and influencer campaigns as well as website creation, plus prior success hiring and managing a mid-sized team (10-20 ppl). In addition, s/he will be a proven business leader with a track record of identifying and closing new business opportunities. 

Key Responsibilities

  • Work with the firm’s CEO, Partners and team leaders to help oversee the day-to-day workflow across direct reports, peers, clients, vendors and freelancers.
  • Collaborate and lead digital team across all client partners to develop strategy and execute overarching brand campaigns, with an emphasis on results-driven tactics, excellent client service, and execution of timelines and budget management.
  • Oversee account billing and budget management for all client accounts
  • Strategize, ideate, and assist in the execution of organic social, promotional campaigns (e.g. sweepstakes/giveaways, brand content integrations, third-party promotions, influencers), paid social media campaigns (e.g. website conversions, reach/frequency, engagement, fan acquisition, and lead generation) as well as programmatic (display, native, video, mobile) and work with our web dev partner.
  • Analyze metrics to ensure that ongoing and future efforts are optimized and ladder up to overall strategies.
  • Identify and close new business opportunities for digital-only clients as well as clients looking for an integrated digital/PR/creative partner
  • Collaborate with our creative/advertising/PR teams to provide holistic, integrated media counsel that is rooted in strategy and insights
  • Identify emerging market opportunities and develop potential core services for the agency
  • Lead, manage and mentor team fostering the “one team, one dream” approach to all colleagues, encouraging effective and meaningful work and promoting growth execute performance reviews.


  • Minimum 10+ years of digital experience, agency experience required.
  • Bachelor’s degree in Communications, Marketing or a related field.
  • Experience in leading and managing a small, growing team; lead with critical thinking, ability to take initiative with minimal direction.
  • Proven business development success.
  • Understanding of how to manage for profitability.
  • Flexibility to work in a dynamic and growing business environment.
  • Ability to prioritize excellent client partner service above all else in a digital and PR environment (deliver on time and exceed expectations)
  • Ability to lead a team across digital strategy from concepting, content, and creative development to executions and campaign analysis.
  • Ability to address and resolve issues with a sense of ownership and urgency.
  • Problem solving skills to improve efficiency among team workflow/process and able to provide open, honest feedback to team.
  • Advanced knowledge of Facebook Ads Manager/Business Manager, Twitter, LinkedIn, Pinterest, YouTube, Tiktok, etc; baseline knowledge of display/programmatic, mobile, video, e-newsletters, blogs and websitesv.(Heavier on paid digital.)
  • Occasional client, partner and new business travel, as needed.
  • Experience in Microsoft Word, Excel and PowerPoint, Sharpspring as well as various social media UI, and scheduling/monitoring tools (Meltwater, Fohr, Sprout).


  • Completely flexible work environment – where you want, how you want, when you want.
  • Competitive salary based on experience.
  • Performance-based bonus.
  • Generous contribution to healthcare, dental and vision plans.
  • Generous PTO, summer Friday and holiday schedule.
  • 401K with match.
  • Community pay day and donation match.
  • Health & wellness stipend.
  • Cell phone reimbursement.
  • Paid family leave.
  • Custom benefits packaging (ability to cash in certain benefits or buy more).
Karen Shnek Lippman or Kristi Johnston
Vice President, Human Resources

Duties and Responsibilities


  • Partner with senior management through full understanding of business and processes. Help identify and address gaps in leadership, organizational effectiveness and work performance through training, succession planning and various performance management techniques; develop organizational structure and workflow.
  • Collaborate with senior management and all staff to optimize work flows in all areas.
  • Collaborate with senior management to research, develop, and implement best practices.
  • Lead the Company’s staffing and recruiting efforts to ensure the hiring of top talent.
  • Help assess and implement compensation and benefit strategies to meet current and future needs.
  • Provide employee relations leadership, including coaching and counseling.
  • Provide complete Performance Management Program.
  • Provide Training Programs to improve leadership and management skills of managers and supervisors. Provide learning opportunities to enhance the skills of all staff members
  • Expand and formalize our Internship Program.
  • Increase the use of technology in administering and managing HR services and programs.
  • Develop and utilize data to assess and optimize talent acquisition, employee performance and engagement.
  • Participate on Executive team, contribute to and attend meetings, present HR initiatives.
  • Manage Human Resources staff, vendors, and related functions.
  • Project-manage and track various initiatives.

Job Requirements/Skills and Experience


  • Min 8 years HR management experience
  • Must have track record of successfully developing and initiating human resources and organizational development strategies in a growing company.
  • Must have excellent verbal and written communication skills
  • Must have excellent presentation skills
  • Strong recruitment and training skills and background.
  • Experience in both corporate and fast-paced entrepreneurial environments.
  • Experience in publishing or educational publishing a plus.
  • Strong analytical and project management skills.
  • Solid experience in all major functional areas of HR.
  • Bachelor’s Degree.
Jeanne Bertelle or Jim Conley or Kristi Johnston